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(This message was added in version 6.7.0.) in /customers/9/3/b/orderyoyo.com/httpd.www/wp-includes/functions.php on line 6114 Warning: Cannot modify header information - headers already sent by (output started at /customers/9/3/b/orderyoyo.com/httpd.www/wp-includes/functions.php:6114) in /customers/9/3/b/orderyoyo.com/httpd.www/wp-includes/rest-api/class-wp-rest-server.php on line 1893 Warning: Cannot modify header information - headers already sent by (output started at /customers/9/3/b/orderyoyo.com/httpd.www/wp-includes/functions.php:6114) in /customers/9/3/b/orderyoyo.com/httpd.www/wp-includes/rest-api/class-wp-rest-server.php on line 1893 Warning: Cannot modify header information - headers already sent by (output started at /customers/9/3/b/orderyoyo.com/httpd.www/wp-includes/functions.php:6114) in /customers/9/3/b/orderyoyo.com/httpd.www/wp-includes/rest-api/class-wp-rest-server.php on line 1893 Warning: Cannot modify header information - headers already sent by (output started at /customers/9/3/b/orderyoyo.com/httpd.www/wp-includes/functions.php:6114) in /customers/9/3/b/orderyoyo.com/httpd.www/wp-includes/rest-api/class-wp-rest-server.php on line 1893 Warning: Cannot modify header information - headers already sent by (output started at /customers/9/3/b/orderyoyo.com/httpd.www/wp-includes/functions.php:6114) in /customers/9/3/b/orderyoyo.com/httpd.www/wp-includes/rest-api/class-wp-rest-server.php on line 1893 Warning: Cannot modify header information - headers already sent by (output started at /customers/9/3/b/orderyoyo.com/httpd.www/wp-includes/functions.php:6114) in /customers/9/3/b/orderyoyo.com/httpd.www/wp-includes/rest-api/class-wp-rest-server.php on line 1893 Warning: Cannot modify header information - headers already sent by (output started at /customers/9/3/b/orderyoyo.com/httpd.www/wp-includes/functions.php:6114) in /customers/9/3/b/orderyoyo.com/httpd.www/wp-includes/rest-api/class-wp-rest-server.php on line 1893 Warning: Cannot modify header information - headers already sent by (output started at /customers/9/3/b/orderyoyo.com/httpd.www/wp-includes/functions.php:6114) in /customers/9/3/b/orderyoyo.com/httpd.www/wp-includes/rest-api/class-wp-rest-server.php on line 1893 {"id":941,"date":"2019-04-08T10:34:43","date_gmt":"2019-04-08T10:34:43","guid":{"rendered":"https:\/\/orderyoyo.com\/?page_id=941"},"modified":"2024-10-02T14:26:16","modified_gmt":"2024-10-02T14:26:16","slug":"terms-and-conditions-2","status":"publish","type":"page","link":"https:\/\/www.orderyoyo.com\/terms-and-conditions-2\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"[vc_row type=”in_container” full_screen_row_position=”middle” column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” scene_position=”center” text_color=”dark” text_align=”left” row_border_radius=”none” row_border_radius_applies=”bg” overflow=”visible” overlay_strength=”1″ gradient_direction=”left_to_right” shape_divider_position=”bottom” bg_image_animation=”none” shape_type=””][vc_column column_padding=”padding-1-percent” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color=”#ffffff” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” column_position=”default” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all” class=”UK” el_id=”UK”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text css=”” text_direction=”default”]\n

OUR PRIVACY PROMISE (UK)<\/strong><\/h3>\n

Privacy Promise (UK)<\/a>
\n
Privacy Promise (IE)<\/a>
\n
Beskyttelse af privatliv (DK)<\/a>
\n
Unser Datenschutzversprechen (DE)<\/a><\/p>\n

The protection of your privacy is essential. This privacy policy summarises the protection and use of any personal information you may provide to us when using our mobile ordering application or our ordering website (together the \u201cService\u201d). The EU General Data Protection Regulation (\u201cGDPR\u201d) provides individuals with greater transparency and control over the processing of their personal data.<\/p>\n

This privacy policy will apply to your use of the Service in whatever context, whether by mobile digital routes including (but not limited to) mobile, tablet or other devices\/technology, or by your pc or laptop (\u201cdevices\u201d).<\/p>\n

WHO IS RESPONSIBLE FOR YOUR PERSONAL DATA<\/strong>
\nThe restaurant is the data controller of your personal data (including name, address, telephone number, email, and other data which could identify you \u2013 together defined as “personal data”), which you provide in connection with your purchase of items (as defined in the “website terms and conditions”) through the Service. Hereafter, the terms \u201cwe\u201d, \u201cus\u201d or \u201cour\u201d are each intended as reference to the restaurant.<\/p>\n

Our information and contact details are provided to you at our website and\/or through the Service.<\/p>\n

We outsource the Service to OrderYOYO Ltd (OrderYOYO, Motion Media Technology and KingFood<\/strong>) (\u201cOrderYOYO\u201d). As a result, OrderYOYO acts as a data processor on behalf of explicit instructions given by us. These instructions are ruled in their totality by a separate data protection agreement (DPA).<\/p>\n

WHAT INFORMATION DO WE COLLECT<\/strong>
\nWe collect, use, disclose and process personal data as outlined in this privacy policy, including to operate and improve the Service and our business.<\/p>\n\n\n\n\n\n\n\n\n\n
Data Category<\/th>\nSpecific Data Type<\/th>\n<\/tr>\n<\/thead>\n
Contact information<\/td>\nName, address, telephone number, email address<\/td>\n<\/tr>\n
Transaction information<\/td>\nOrder data, purchase history, payment information, payment card token<\/td>\n<\/tr>\n
Marketing<\/td>\nConsent for marketing purposes, device tokens<\/td>\n<\/tr>\n
Cookie<\/td>\nYou can find an exhaustive list in the Cookie Policy<\/td>\n<\/tr>\n
Social media<\/td>\nName, email address<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

 <\/p>\n

HOW AND WHY WE USE YOUR PERSONAL DATA
\n<\/strong>We process personal data:<\/p>\n

    \n
  • To manage your orders and provide our Service to you<\/li>\n
  • To personalise and improve your customer experience<\/li>\n<\/ul>\n

    We may use your information to let you know about our other products and services (including vouchers and offers) that may be of interest to you including services that may be the subject of direct marketing. We may contact you to do so by SMS and email, o\ufb00ers presented within the app and if you use our mobile application via push noti\ufb01cation. It is always your choice whether to continue receiving such marketing materials and updates.<\/p>\n

    The data protection requires us to rely on a lawful basis to process your personal data. Thus, our legal basis for the processing is the general data protection regulation (“GDPR”) article 6(1)(b) since processing is necessary for the performance of a contract to which you are a party to.<\/p>\n

    In some instances, we may rely on your consent to use some of your personal data, for example when you choose to receive promotions. In this vein, the legal basis for such processing is GDPR article 6(1)(a) since you consent to such processing. You can always withdraw Your consent as per instructions and guidelines provided by using the Service. Further details are presented in the next section.<\/p>\n

    Last but not least, we might de-identify your personal data by excluding data components that make the data linkable to you, through anonymization techniques. As a result, our use of anonymized data is not subject to this privacy policy.<\/p>\n

    HOW YOU CAN OPT OUT
    \n<\/strong>If you no longer wish to receive such information, you can manage your preferences for email and SMS marketing communications at any time by going to the my pro\ufb01le page. Alternatively, you can opt out by using the unsubscribe mechanism in the marketing communication itself (e.g. by clicking the unsubscribe link at the bottom of an email or by sending an SMS as per instructions).<\/p>\n

    To manage push notifications, go to the settings page of your phone or tablet and change the push notification permission. If you switch o\ufb00 in-app push notifications, you will no longer receive updates on your orders via push.<\/p>\n

    FOR HOW LONG IS YOUR PERSONAL DATA STORED<\/strong>
    \nWe will retain your personal data for as long as you maintain an account or as needed to provide you the Service. We will also retain and use your personal data as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Inactivate accounts will be anonymized after 18 months, and as a result these will not considered to be personal data anymore.<\/p>\n

    YOU ARE IN CONTROL OF YOUR DATA<\/strong>
    \nYou have specific rights which help you to be in control of your personal data and we want to make it easy for you to exercise these rights:<\/p>\n\n\n\n\n\n\n\n\n
    Right to access<\/th>\nIf you ask us, we will confirm whether we are processing your personal data and, if so, provide you with a copy of that personal data.<\/td>\n<\/tr>\n
    Right to rectification<\/th>\nIf your personal data is inaccurate or incomplete, you are entitled to ask that we correct or complete it.<\/td>\n<\/tr>\n
    Right to erasure and right to restrict processing<\/th>\nIn certain circumstances you can ask us to erase the information or restrict the use of the information.<\/td>\n<\/tr>\n
    Right to data portability<\/th>\nYou have the right to obtain the personal data we process about you in a structured, commonly used and machine-readable format, and to reuse it elsewhere.<\/td>\n<\/tr>\n
    Right to object and to withdraw consent<\/th>\nYou have the right to object to the use of your data for direct marketing purposes at any time. Please see the previous section for more details on how you can unsubscribe from marketing<\/td>\n<\/tr>\n
    Right to lodge a complaint<\/th>\nIf you wish to complain about the processing of your personal data, you can file a complaint to the UK supervisory authority:
    \nInformation commissioner’s office
    \nWycliffe house. Water lane
    \nWilmslow
    \nCheshire sk9 5af
    \nTel: 0303 123 1113 or 01625 545 745
    \nFax: 01625 524 510
    \nEmail:\u202fcasework@ico.org.uk
    \nWebsite:\u202fhttps:\/\/ico.org.uk<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

    Please write an email to privacy@orderyoyo.com in order to exercise any of the rights mentioned above. If you contact us, please explain the reason(s) for your request and the desired action. On the other hand, you can update your data as well as delete permanently your account in your profile.<\/p>\n

    For the protection of your information, we will also need to verify your identity. It would be convenient if you contact us with the email address associated to your profile account and\/or include a reference to an orderID.<\/p>\n

    In addition, any comments with regards to e.g. the reasons you want to obtain your data in a portable format and how you are planning to use it are welcomed. This is a new data right and we are keen to understand how we can provide portable data that is convenient. Please note that providing this information is not mandatory and it will not affect the way we will process your request, but it will help our future planning.<\/p>\n

    PROTECTING YOUR PERSONAL DATA
    \n<\/strong>We have implemented appropriate technical and organisational measures to ensure a level of security appropriate to the risks, that are presented by processing, in particular from accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to personal data transmitted, stored or otherwise processed, taking into account the state of the art, the costs of implementation and the nature, scope, context and purposes of processing as well as the risks of varying likelihood and severity for the rights and freedoms of natural persons. Access to personal data is restricted to authorised personnel who have a legitimate business purpose for accessing your personal data. In case of a data breach we commit ourselves to address it in an appropriate and timely manner.<\/p>\n

    WHY WE COLLECT DATA \u2013 USING COOKIES AND SIMILAR TECHNOLOGIES<\/strong>
    \nA cookie is a small text file stored on your computer or mobile device and retrieved from there on subsequent visits. OrderYOYO use cookies to enhance and facilitate your visit. We do not use cookies to store personal information. You can set your device to accept or decline tracking mechanisms by using the settings option on your device, but in doing so you might not be able to use certain parts of the Service.<\/p>\n

    There are two different types of cookies, permanent and temporary (cookies for sessions). Permanent cookies are saved as a file on your computer or mobile for a period of not more than 12 months. Cookies for sessions are temporary and disappear when you close the session in the browser.<\/p>\n

    We use cookies for a third party to collect statistics in aggregated form using analysis tools such as Google Analytics. Both permanent and temporary cookies (cookies for sessions) are used. Permanent cookies are stored in your computer or mobile device for a period of not more than 24 months.<\/p>\n

    SHARING PERSONAL DATA
    \n<\/strong>In delivering the Service to you, we may share your personal information with the following entities:<\/p>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n
    Company\u2019s Name<\/th>\nShort Description<\/th>\n<\/tr>\n<\/thead>\n
    Microsoft Ireland Operations Ltd.<\/td>\nCloud computing, storing and processing<\/td>\n<\/tr>\n
    Braintree Ltd.<\/td>\nPayment broker<\/td>\n<\/tr>\n
    Agillic ApS<\/td>\nMarketing tool for direct marketing purposes<\/td>\n<\/tr>\n
    MessageBird B.V.<\/td>\nSMS marketing<\/td>\n<\/tr>\n
    Evercall ApS<\/td>\nCall forwarding system<\/td>\n<\/tr>\n
    SendGrid, Inc.<\/td>\nE-mail service<\/td>\n<\/tr>\n
    Stuart Delivery Ltd.<\/td>\nDelivery Partner<\/td>\n<\/tr>\n
    MixPanel<\/td>\nAnonymous event tracking<\/td>\n<\/tr>\n
    Google Analytics<\/td>\nAnonymous event tracking<\/td>\n<\/tr>\n
    Google Firebase<\/td>\nA\/B split testing<\/td>\n<\/tr>\n
    AppSee<\/td>\nA\/B split testing – Not in use<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

    Moreover, we may share personal data with any law enforcement or regulatory body, government agency, court or other third party where we believe disclosure is necessary as a matter of applicable law or regulation, to exercise, establish or defend our legal rights, or to protect your vital interests or those of any other person.<\/p>\n

    HOW TO CONTACT US<\/strong>
    \nIf you have any questions or concerns about this Privacy Policy, please contact us<\/p>\n

      \n
    • by writing to us at:
      \nOrderYOYO Ltd.
      \n56 Princess Street
      \nManchester
      \nM1 6HS
      \nUnited Kingdom<\/li>\n
    • by email at: privacy@orderyoyo.com<\/li>\n<\/ul>\n[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all” class=”IE” el_id=”IE”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text css=”” text_direction=”default”]\n

      OUR PRIVACY PROMISE (IE)<\/strong><\/h3>\n

      The protection of your privacy is essential. This privacy policy summarises the protection and use of any personal information you may provide to us when using our mobile ordering application or our ordering website (together the \u201cService\u201d). The EU General Data Protection Regulation (\u201cGDPR\u201d) provides individuals with greater transparency and control over the processing of their personal data.<\/p>\n

      This privacy policy will apply to your use of the Service in whatever context, whether by mobile digital routes including (but not limited to) mobile, tablet or other devices\/technology, or by your pc or laptop (\u201cdevices\u201d).<\/p>\n

      WHO IS RESPONSIBLE FOR YOUR PERSONAL DATA<\/strong>
      \nThe restaurant is the data controller of your personal data (including name, address, telephone number, email, and other data which could identify you \u2013 together defined as “personal data”), which you provide in connection with your purchase of items (as defined in the “website terms and conditions”) through the Service. Hereafter, the terms \u201cwe\u201d, \u201cus\u201d or \u201cour\u201d are each intended as reference to the restaurant.<\/p>\n

      Our information and contact details are provided to you at our website and\/or through the Service.<\/p>\n

      We outsource the Service to OrderYOYO Ltd (OrderYOYO, Motion Media Technology and KingFood<\/strong>) (\u201cOrderYOYO\u201d). As a result, OrderYOYO acts as a data processor on behalf of explicit instructions given by us. These instructions are ruled in their totality by a separate data protection agreement (DPA).<\/p>\n

      WHAT INFORMATION DO WE COLLECT<\/strong>
      \nWe collect, use, disclose and process personal data as outlined in this privacy policy, including to operate and improve the Service and our business.<\/p>\n\n\n\n\n\n\n\n\n\n
      Data Category<\/th>\nSpecific Data Type<\/th>\n<\/tr>\n<\/thead>\n
      Contact information<\/td>\nName, address, telephone number, email address<\/td>\n<\/tr>\n
      Transaction information<\/td>\nOrder data, purchase history, payment information, payment card token<\/td>\n<\/tr>\n
      Marketing<\/td>\nConsent for marketing purposes, device tokens<\/td>\n<\/tr>\n
      Cookie<\/td>\nYou can find an exhaustive list in the Cookie Policy<\/td>\n<\/tr>\n
      Social media<\/td>\nName, email address<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

      HOW AND WHY WE USE YOUR PERSONAL DATA<\/strong><\/p>\n

      We process personal data:<\/p>\n

        \n
      • To manage your orders and provide our Service to you<\/li>\n
      • To personalise and improve your customer experience<\/li>\n<\/ul>\n

        We may use your information to let you know about our other products and services (including vouchers and offers) that may be of interest to you including services that may be the subject of direct marketing. We may contact you to do so by SMS and email, o\ufb00ers presented within the app and if you use our mobile application via push noti\ufb01cation. It is always your choice whether to continue receiving such marketing materials and updates.<\/p>\n

        The data protection requires us to rely on a lawful basis to process your personal data. Thus, our legal basis for the processing is the general data protection regulation (“GDPR”) article 6(1)(b) since processing is necessary for the performance of a contract to which you are a party to.<\/p>\n

        In some instances, we may rely on your consent to use some of your personal data, for example when you choose to receive promotions. In this vein, the legal basis for such processing is GDPR article 6(1)(a) since you consent to such processing. You can always withdraw Your consent as per instructions and guidelines provided by using the Service. Further details are presented in the next section.<\/p>\n

        Last but not least, we might de-identify your personal data by excluding data components that make the data linkable to you, through anonymization techniques. As a result, our use of anonymized data is not subject to this privacy policy.<\/p>\n

        HOW YOU CAN OPT OUT
        \n<\/strong>If you no longer wish to receive such information, you can manage your preferences for email and SMS marketing communications at any time by going to the my pro\ufb01le page. Alternatively, you can opt out by using the unsubscribe mechanism in the marketing communication itself (e.g. by clicking the unsubscribe link at the bottom of an email or by sending an SMS as per instructions).<\/p>\n

        To manage push notifications, go to the settings page of your phone or tablet and change the push notification permission. If you switch o\ufb00 in-app push notifications, you will no longer receive updates on your orders via push.<\/p>\n

        FOR HOW LONG IS YOUR PERSONAL DATA STORED<\/strong>
        \nWe will retain your personal data for as long as you maintain an account or as needed to provide you the Service. We will also retain and use your personal data as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Inactivate accounts will be anonymized after 18 months, and as a result these will not considered to be personal data anymore.<\/p>\n

        YOU ARE IN CONTROL OF YOUR DATA<\/strong>
        \nYou have specific rights which help you to be in control of your personal data and we want to make it easy for you to exercise these rights:<\/p>\n\n\n\n\n\n\n\n\n
        Right to access<\/th>\nIf you ask us, we will confirm whether we are processing your personal data and, if so, provide you with a copy of that personal data.<\/td>\n<\/tr>\n
        Right to rectification<\/th>\nIf your personal data is inaccurate or incomplete, you are entitled to ask that we correct or complete it.<\/td>\n<\/tr>\n
        Right to erasure and right to restrict processing<\/th>\nIn certain circumstances you can ask us to erase the information or restrict the use of the information.<\/td>\n<\/tr>\n
        Right to data portability<\/th>\nYou have the right to obtain the personal data we process about you in a structured, commonly used and machine-readable format, and to reuse it elsewhere.<\/td>\n<\/tr>\n
        Right to object and to withdraw consent<\/th>\nYou have the right to object to the use of your data for direct marketing purposes at any time. Please see the previous section for more details on how you can unsubscribe from marketing.<\/td>\n<\/tr>\n
        Right to lodge a complaint<\/th>\nIf you wish to complain about the processing of your personal data, you can file a complaint to the UK supervisory authority:
        \nData Protection Commission, Canal House, Station Road, Portarlington, Co. Laois, R32 AP23, Ireland.
        \nPhone +353 (0761) 104 800 | LoCall 1890 25 22 31 | Fax +353 57 868 4757 | email info@dataprotection.ie<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

        Please write an email to privacy@orderyoyo.com in order to exercise any of the rights mentioned above. If you contact us, please explain the reason(s) for your request and the desired action. On the other hand, you can update your data as well as delete permanently your account in your profile.<\/p>\n

        For the protection of your information, we will also need to verify your identity. It would be convenient if you contact us with the email address associated to your profile account and\/or include a reference to an orderID.<\/p>\n

        In addition, any comments with regards to e.g. the reasons you want to obtain your data in a portable format and how you are planning to use it are welcomed. This is a new data right and we are keen to understand how we can provide portable data that is convenient. Please note that providing this information is not mandatory and it will not affect the way we will process your request, but it will help our future planning.<\/p>\n

        PROTECTING YOUR PERSONAL DATA<\/strong>
        \nWe have implemented appropriate technical and organisational measures to ensure a level of security appropriate to the risks, that are presented by processing, in particular from accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to personal data transmitted, stored or otherwise processed, taking into account the state of the art, the costs of implementation and the nature, scope, context and purposes of processing as well as the risks of varying likelihood and severity for the rights and freedoms of natural persons. Access to personal data is restricted to authorised personnel who have a legitimate business purpose for accessing your personal data. In case of a data breach we commit ourselves to address it in an appropriate and timely manner.<\/p>\n

        WHY WE COLLECT DATA \u2013 USING COOKIES AND SIMILAR TECHNOLOGIES<\/strong>
        \nA cookie is a small text file stored on your computer or mobile device and retrieved from there on subsequent visits. OrderYOYO use cookies to enhance and facilitate your visit. We do not use cookies to store personal information. You can set your device to accept or decline tracking mechanisms by using the settings option on your device, but in doing so you might not be able to use certain parts of the Service.<\/p>\n

        There are two different types of cookies, permanent and temporary (cookies for sessions). Permanent cookies are saved as a file on your computer or mobile for a period of not more than 12 months. Cookies for sessions are temporary and disappear when you close the session in the browser.<\/p>\n

        We use cookies for a third party to collect statistics in aggregated form using analysis tools such as Google Analytics. Both permanent and temporary cookies (cookies for sessions) are used. Permanent cookies are stored in your computer or mobile device for a period of not more than 24 months.<\/p>\n

        SHARING PERSONAL DATA<\/strong>
        \nIn delivering the Service to you, we may share your personal information with the following entities:<\/p>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n
        Company\u2019s Name<\/th>\nShort Description<\/th>\n<\/tr>\n<\/thead>\n
        Microsoft Ireland Operations Ltd.<\/td>\nCloud computing, storing and processing<\/td>\n<\/tr>\n
        Braintree Ltd.<\/td>\nPayment broker<\/td>\n<\/tr>\n
        Agillic ApS<\/td>\nMarketing tool for direct marketing purposes<\/td>\n<\/tr>\n
        MessageBird B.V.<\/td>\nSMS marketing<\/td>\n<\/tr>\n
        Evercall ApS<\/td>\nCall forwarding system<\/td>\n<\/tr>\n
        SendGrid, Inc.<\/td>\nE-mail service<\/td>\n<\/tr>\n
        MixPanel<\/td>\nAnonymous event tracking<\/td>\n<\/tr>\n
        Google Analytics<\/td>\nAnonymous event tracking<\/td>\n<\/tr>\n
        Google Firebase<\/td>\nA\/B split testing<\/td>\n<\/tr>\n
        AppSee<\/td>\nA\/B split testing – Not in use<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

        Moreover, we may share personal data with any law enforcement or regulatory body, government agency, court or other third party where we believe disclosure is necessary as a matter of applicable law or regulation, to exercise, establish or defend our legal rights, or to protect your vital interests or those of any other person.<\/p>\n

        HOW TO CONTACT US<\/strong>
        \nIf you have any questions or concerns about this Privacy Policy, please contact us<\/p>\n

          \n
        • by writing to us at:
          \nOrderYOYO Ltd.
          \n56 Princess Street
          \nManchester
          \nM1 6HS
          \nUnited Kingdom<\/li>\n
        • by email at: privacy@orderyoyo.com<\/li>\n<\/ul>\n[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_row_inner column_margin=”default” column_direction=”default” column_direction_tablet=”default” column_direction_phone=”default” text_align=”left” row_position=”default” row_position_tablet=”inherit” row_position_phone=”inherit” overflow=”visible” pointer_events=”all” class=”DE” el_id=”DE”][vc_column_inner column_padding=”no-extra-padding” column_padding_tablet=”inherit” column_padding_phone=”inherit” column_padding_position=”all” column_element_direction_desktop=”default” column_element_spacing=”default” desktop_text_alignment=”default” tablet_text_alignment=”default” phone_text_alignment=”default” background_color_opacity=”1″ background_hover_color_opacity=”1″ column_backdrop_filter=”none” column_shadow=”none” column_border_radius=”none” column_link_target=”_self” overflow=”visible” gradient_direction=”left_to_right” overlay_strength=”0.3″ width=”1\/1″ tablet_width_inherit=”default” animation_type=”default” bg_image_animation=”none” border_type=”simple” column_border_width=”none” column_border_style=”solid”][vc_column_text css=”” text_direction=”default”]\n

          UNSER DATENSCHUTZVERSPRECHEN (DE)<\/strong><\/h3>\n

          Der Schutz Ihrer Privatsph\u00e4re ist von wesentlicher Bedeutung. Diese Datenschutzerkl\u00e4rung fasst den Schutz und die Nutzung von pers\u00f6nlichen Informationen zusammen, die Sie uns zur Verf\u00fcgung stellen, wenn Sie unser mobiles Bestellsystem oder unsere Bestell-Website (zusammen \u201eDienstleistung\u201c genannt) verwenden. Die Datenschutzgrundverordnung (\u201eDSGVO\u201c) der EU bietet Personen mehr Transparenz und Kontrolle \u00fcber die Verarbeitung ihrer personenbezogenen Daten.<\/p>\n

          Diese Datenschutzerkl\u00e4rung gilt f\u00fcr Ihre Nutzung der Dienstleistung in welchem \u200b\u200bKontext auch immer, sei es \u00fcber mobile Endger\u00e4te einschlie\u00dflich (aber nicht beschr\u00e4nkt auf) Handy, Tablet oder andere Ger\u00e4te\/Technologien oder \u00fcber Ihren PC oder Laptop (\u201eGer\u00e4te\u201c).<\/p>\n

          WER IST VERANTWORTLICH F\u00dcR IHRE PERSONENBEZOGENEN DATEN?<\/strong>
          \nDas Restaurant ist der Verantwortliche bez\u00fcglich Ihrer personenbezogenen Daten (einschlie\u00dflich Name, Adresse, Telefonnummer, E-Mail und andere Daten, die Sie identifizieren k\u00f6nnten \u2013 gemeinsam definiert als \u201epersonenbezogene Daten\u201c), die Sie bei Ihrem Kauf von Artikeln (wie in den \u201eNutzungsbedingungen der Website\u201c definiert) \u00fcber die Dienstleistung unterbreiten. Im Folgenden werden die Begriffe \u201ewir\u201c, \u201euns\u201c oder \u201eunser\u201c als Verweis auf das Restaurant verwendet.<\/p>\n

          Unsere Informationen und Kontaktdaten werden Ihnen auf unserer Website und\/oder durch die Dienstleistung zur Verf\u00fcgung gestellt.<\/p>\n

          Wir lagern die Dienstleistung an OrderYOYO Deutschland GmbH (AppSmart, order smart,<\/strong> Gustoco, root 42G mbH<\/strong>) (\u201eOrderYOYO\u201c) aus. Als Ergebnis agiert OrderYOYO als Auftragsverarbeiter in unserem Auftrag nach unseren expliziten Anweisungen. Diese Anweisungen werden in ihrer Gesamtheit durch einen separaten Datenschutzvertrag geregelt.<\/p>\n

          WELCHE INFORMATIONEN ERHEBEN WIR?<\/strong>
          \nUnsere Erhebung, Verwendung, Weitergabe und Verarbeitung personenbezogener Daten ist in dieser Datenschutzerkl\u00e4rung dargelegt, um die Dienstleistung und unser Gesch\u00e4ft zu betreiben und zu verbessern.<\/p>\n\n\n\n\n\n\n\n\n\n
          Datenkategorie<\/th>\nSpezifischer Datentyp<\/th>\n<\/tr>\n<\/thead>\n
          Kontaktinformationen<\/td>\nName, Anschrift, Telefonnummer, E-Mail-Adresse<\/td>\n<\/tr>\n
          Transaktionsdaten<\/td>\nBestelldaten, Kaufhistorie, Zahlungsinformationen, Zahlungskarten token<\/td>\n<\/tr>\n
          Marketing<\/td>\nZustimmung f\u00fcr Marketingzwecke, Tokens<\/td>\n<\/tr>\n
          Cookies<\/td>\nSie k\u00f6nnen eine vollst\u00e4ndige Liste in der Cookie-Erkl\u00e4rung finden<\/td>\n<\/tr>\n
          Sozialen Medien<\/td>\nName, E-Mail-Adresse<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

          WIE UND WARUM NUTZEN WIR IHRE PERSONENBEZOGENEN DATEN?
          \n<\/strong>Wir verarbeiten personenbezogene Daten:<\/p>\n

          Um Ihre Bestellungen zu verwalten und Ihnen unsere Dienstleistung anzubieten
          \nUm Ihr Kauferlebnis zu personalisieren und zu verbessern<\/p>\n

          Wir k\u00f6nnen Ihre Daten verwenden, um Sie \u00fcber unsere anderen Produkte und Dienstleistungen zu informieren (einschlie\u00dflich Gutscheine und Angebote), die von Interesse sein k\u00f6nnen, und darunter auch Dienstleistungen, die Gegenstand von Direktmarketing sein k\u00f6nnen. Wir k\u00f6nnen Sie dazu per SMS und E-Mail oder \u00fcber Angebote in der App kontaktieren \u2013 und wenn Sie unsere mobile Anwendung verwenden, auch \u00fcber Push-Benachrichtigungen. Es bleibt dabei immer Ihre Wahl, ob Sie solches Werbematerial und solche Updates weiterhin erhalten wollen.<\/p>\n

          Der Datenschutz verlangt von uns, Ihre personenbezogenen Daten auf einer gesetzlichen Grundlage zu verarbeiten. Daher ist die Rechtsgrundlage f\u00fcr die Verarbeitung Artikel 6 (1) (b) der Datenschutzgrundverordnung (\u201eDSGVO\u201c), da die Verarbeitung zur Einhaltung eines Vertrags, bei dem Sie Vertragspartei sind, n\u00f6tig ist.<\/p>\n

          In einigen F\u00e4llen m\u00fcssen wir um Ihre Einwilligung bitten, um einige Ihrer personenbezogenen Daten zu verwenden, zum Beispiel, wenn Sie sich entscheiden, Werbung zu erhalten. Dann ist die Rechtsgrundlage f\u00fcr die Verarbeitung Artikel 6 (1) (a) der DSGVO, da Sie dieser Verarbeitung Ihre Zustimmung geben. Sie k\u00f6nnen Ihre Zustimmung gem\u00e4\u00df den Anweisungen und Richtlinien der Dienstleistung immer zur\u00fcckziehen. Weitere Einzelheiten werden im n\u00e4chsten Abschnitt dargestellt.<\/p>\n

          Weiterhin, k\u00f6nnen wir Ihre personenbezogenen Daten durch Ausschluss von Datenbausteinen, die die Daten mit Ihnen verkn\u00fcpfbar machen, anonymisieren. Unsere Verwendung von anonymisierten Daten ist nicht Gegenstand dieser Datenschutzerkl\u00e4rung.<\/p>\n

          WIE GEHT DAS OPT-OUT?
          \n<\/strong>Wenn Sie derartige Informationen nicht mehr l\u00e4nger erhalten wollen, k\u00f6nnen Sie Ihre Einstellungen f\u00fcr E-Mail- und SMS-Marketingmitteilungen in Ihrem Kundenkonto jederzeit verwalten. Ebenso k\u00f6nnen Sie durch die Verwendung des Abmeldemechanismus in der Marketingmitteilung selbst (z. B. durch das Anklicken des Abmeldelinks am Ende einer E-Mail oder durch das Senden einer SMS entsprechend der Anleitung) weitere Mitteilungen verhindern.<\/p>\n

          Zur Verwaltung von Push-Benachrichtigungen \u00f6ffnen Sie die Einstellungen-App auf Ihrem Telefon oder Tablet und \u00e4ndern Sie die Erlaubnis f\u00fcr Push-Benachrichtigungen. Wenn Sie die In-App-Push-Benachrichtigungen deaktivieren, erhalten Sie keine Updates mehr f\u00fcr Ihre Bestellungen \u00fcber Push.<\/p>\n

          WIE LANGE WERDEN IHRE PERSONENBEZOGENEN DATEN GESPEICHERT?
          \n<\/strong>Wir werden Ihre personenbezogenen Daten so lange behalten, wie Sie ein Konto unterhalten oder nach Bedarf, um Ihnen die Dienstleistung zur Verf\u00fcgung zu stellen. Wir werden Ihre personenbezogenen Daten auch behalten und verwenden, um unseren rechtlichen Verpflichtungen nachzukommen, Streitigkeiten beizulegen und unsere Vereinbarungen durchzusetzen. Inaktive Konten werden nach 18 Monaten anonymisiert und infolgedessen nicht mehr als personenbezogene Daten betrachtet.<\/p>\n

          SIE HABEN DIE KONTROLLE \u00dcBER IHRE DATEN
          \n<\/strong>Sie haben bestimmte Rechte, die Ihnen helfen, die Kontrolle \u00fcber Ihre personenbezogenen Daten zu behalten, und wir wollen es Ihnen erleichtern, diese Rechte wahrzunehmen.<\/p>\n\n\n\n\n\n\n\n\n
          Recht auf Zugang<\/th>\nWenn Sie uns fragen, werden wir best\u00e4tigen, ob wir Ihre personenbezogenen Daten verarbeiten oder nicht, und wenn ja, geben wir Ihnen eine Kopie der personenbezogenen Daten.<\/td>\n<\/tr>\n
          Recht auf Berichtigung<\/th>\nWenn Ihre personenbezogenen Daten falsch oder unvollst\u00e4ndig sind, k\u00f6nnen Sie jederzeit darum bitten, dass wir sie korrigieren oder vervollst\u00e4ndigen.<\/td>\n<\/tr>\n
          Recht auf L\u00f6schung und Recht auf beschr\u00e4nkte Verarbeitung<\/th>\nUnter bestimmten Umst\u00e4nden k\u00f6nnen Sie uns bitten, die Daten zu l\u00f6schen oder die Verwendung der Daten zu beschr\u00e4nken.<\/td>\n<\/tr>\n
          Recht auf Daten\u00fcbertragbarkeit<\/th>\nSie haben das Recht, die personenbezogenen Daten, die wir \u00fcber Sie verarbeiten, in einem strukturierten, h\u00e4ufig verwendeten und maschinenlesbaren Format zu erhalten, und sie andernorts zu verwenden.<\/td>\n<\/tr>\n
          Recht auf Widerspruch und Zur\u00fcckziehen der Einwilligung<\/th>\nSie haben das Recht, der Verwendung Ihrer Daten f\u00fcr Direktmarketingzwecke jederzeit zu widersprechen. Bitte beachten Sie den vorherigen Abschnitt, um weitere Informationen dar\u00fcber zu erhalten, wie Sie Werbung abbestellen k\u00f6nnen.<\/td>\n<\/tr>\n
          Recht, Beschwerde einzureichen<\/th>\nWenn Sie sich \u00fcber die Verarbeitung Ihrer personenbezogenen Daten beschweren m\u00f6chten, k\u00f6nnen Sie eine Beschwerde bei folgende Aufsichtsbeh\u00f6rde einreichen.
          \nBerliner Beauftragter f\u00fcr Datenschutz und Informationsfreiheit
          \nAn der Urania 4-10, 10787 Berlin
          \nTel: 030 13889 – 0
          \nFax: 030 215 – 5050
          \nE-Mail:\u202fmailbox@datenschutz-berlin.de<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

          Bitte schreiben Sie eine E-Mail an privacy@orderyoyo.com, um Ihre zuvor beschriebenen Rechte auszu\u00fcben. Wenn Sie uns kontaktieren, nennen Sie bitte den Grund f\u00fcr Ihre Anfrage und die gew\u00fcnschte Ma\u00dfnahme. Andererseits k\u00f6nnen Sie in Ihrem Profil Ihre Daten aktualisieren sowie Ihr Konto dauerhaft l\u00f6schen.<\/p>\n

          Zum Schutz Ihrer Daten m\u00fcssen wir auch Ihre Identit\u00e4t \u00fcberpr\u00fcfen. Es w\u00e4re praktisch, wenn Sie uns mit der E-Mail-Adresse kontaktieren, die Ihrem Profilkonto zugeordnet ist und\/oder einen Verweis auf eine Bestell-ID mitschicken.<\/p>\n

          Dar\u00fcber hinaus werden alle Kommentare begr\u00fc\u00dft, z. B. hinsichtlich der Gr\u00fcnde, warum Sie Ihre Daten in einem tragbaren Format erhalten m\u00f6chten und wie lange Sie planen, es zu verwenden. Dies ist ein neues Datenrecht und wir sind daran interessiert, zu verstehen, wie wir tragbare Daten anbieten k\u00f6nnen, die zweckdienlich sind. Bitte beachten Sie, dass die Bereitstellung dieser Informationen nicht zwingend notwendig ist, und es wird nicht die Weise beeinflussen, wie wir Ihre Anfragen bearbeiten, aber es wird unserer zuk\u00fcnftigen Planung helfen.<\/p>\n

          DER SCHUTZ IHRER PERSONENBEZOGENEN DATEN
          \n<\/strong>Wir haben geeignete technische und organisatorische Ma\u00dfnahmen ergriffen, um ein Sicherheitsniveau zu gew\u00e4hrleisten, dass den Risiken durch die Verarbeitung, oder besonders durch rechtswidrige oder zuf\u00e4llige Zerst\u00f6rungen, Verluste, \u00c4nderungen, oder durch unerlaubte Verbreitung oder Zug\u00e4nglichkeit \u00fcbertragener, gespeicherter oder auf andere Weise verarbeiteter personenbezogener Daten angemessen ist. Dabei werden dem Stand der Technik, den Umsetzungskosten und dem Wesen, Ausma\u00df, Kontext und Zweck der Verarbeitung, wie auch den Risiken verschiedener Wahrscheinlichkeiten und H\u00e4rten f\u00fcr die Rechte und Freiheiten nat\u00fcrlicher Personen Rechnung getragen. Der Zugriff auf personenbezogene Daten ist auf Fachpersonal beschr\u00e4nkt, das f\u00fcr den Zugriff einen berechtigten Gesch\u00e4ftszweck hat. Im Falle einer Datenschutzverletzung verpflichten wir uns, diese angemessen und rechtzeitig zu melden.<\/p>\n

          WARUM WIR DATEN SAMMELN – MITHILFE VON COOKIES UND \u00c4HNLICHEN TECHNOLOGIEN
          \n<\/strong>Ein Cookie ist eine kleine Textdatei, die auf Ihrem Computer oder mobilen Ger\u00e4t gespeichert und von dort bei zuk\u00fcnftigen Besuchen abgerufen wird. OrderYOYO verwendet Cookies, um Ihren Besuch zu verbessern und zu erleichtern. Wir verwenden keine Cookies, um personenbezogene Daten zu speichern. Sie k\u00f6nnen solche Tracking-Mechanismen auf Ihrem Ger\u00e4t unter den Einstellungen entweder akzeptieren oder ablehnen, was jedoch eine Einschr\u00e4nkung der Dienstleistung verursachen kann.<\/p>\n

          Es gibt zwei verschiedene Arten von Cookies: permanente und tempor\u00e4re (Cookies f\u00fcr Sitzungen). Permanente Cookies werden als Datei auf Ihrem Computer oder mobilen Endger\u00e4t f\u00fcr einen Zeitraum von nicht mehr als 12 Monaten gespeichert. Cookies f\u00fcr Sitzungen sind tempor\u00e4r und verschwinden, wenn Sie die Sitzung im Browser schlie\u00dfen.<\/p>\n

          Wir verwenden Cookies f\u00fcr Dritte, um statistische Daten in aggregierter Form f\u00fcr Analyse-Tools wie Google Analytics zu sammeln. Permanente und tempor\u00e4re Cookies (Cookies f\u00fcr Sitzungen) werden verwendet. Permanente Cookies werden auf Ihrem Computer oder mobilen Endger\u00e4t f\u00fcr einen Zeitraum von nicht mehr als 24 Monaten gespeichert.<\/p>\n

          TEILEN PERSONENBEZOGENER DATEN<\/strong>
          \nBei der Bereitstellung der Dienstleistung f\u00fcr Sie kann es vorkommen, dass wir Ihre personenbezogenen Daten mit den folgenden juristischen Personen teilen:<\/p>\n\n\n\n\n\n\n\n\n\n\n\n\n\n\n
          Firmenname<\/th>\nKurze Beschreibung<\/th>\n<\/tr>\n<\/thead>\n
          Microsoft Ireland Operations Ltd.<\/td>\nCloud Computing, Speicherung und Verarbeitung<\/td>\n<\/tr>\n
          Braintree Ltd.<\/td>\nZahlungsdienstleister<\/td>\n<\/tr>\n
          Agillic ApS<\/td>\nMarketing-Tool f\u00fcr Direktmarketingzwecke<\/td>\n<\/tr>\n
          MessageBird B.V.<\/td>\nSMS-Marketing und SMS-Service-Mitteilungen<\/td>\n<\/tr>\n
          Evercall ApS<\/td>\nAnrufumleitungssystem<\/td>\n<\/tr>\n
          SendGrid, Inc.<\/td>\nE-Mail-Dienst<\/td>\n<\/tr>\n
          MixPanel<\/td>\nAnonymes Ereignisverfolgung<\/td>\n<\/tr>\n
          Google Analytics<\/td>\nAnonymes Ereignisverfolgung<\/td>\n<\/tr>\n
          Google Firebase<\/td>\nA\/B split tests<\/td>\n<\/tr>\n
          AppSee<\/td>\nA\/B split tests – Nicht in Gebrauch<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

          Dar\u00fcber hinaus kann es vorkommen, dass wir personenbezogene Daten mit Strafverfolgungs- oder Aufsichtsbeh\u00f6rden, Regierungsbeh\u00f6rden, Gerichten oder anderen Dritten teilen, wenn wir davon \u00fcberzeugt sind, dass eine Offenlegung als eine Frage der geltenden Gesetze oder Vorschriften erforderlich ist, um unsere Rechte auszu\u00fcben, zu wahren oder zu verteidigen, oder um Ihre wesentlichen Interessen oder diejenigen einer jeden anderen Person zu sch\u00fctzen.<\/p>\n

          WIE SIE UNS ERREICHEN<\/strong>
          \nWenn Sie Fragen oder Bedenken bez\u00fcglich dieser Datenschutzerkl\u00e4rung haben, kontaktieren Sie uns bitte,<\/p>\n